Career Discovery Ladder | Hotel General Manager

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Hotel General Manager

The last step of your climb up the Hotel General Manager Career Ladder. Planning, directing and coordinating the operations of the hotel is the Hotel General Manager's every day duties. Through countless hours and determination the Hotel General Manager has gained the knowledge and skills to get to the top of his or her career ladder.

Congratulations! You have completed the Hotel General Manager Career Ladder!

question 1 of 2

True or False

One of Tony's top responsibilities and priorities is overseeing the housekeeping department.

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True

False

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Assistant General Manager

The Assistant General Manager works directly under and is the assistant to the Hotel General Manager. Being second in command, the Assistant General Manager is a versatile manager who is knowledgeable in all hotel departments as well as being savvy in hotel operations. Creating schedules, managing inventory, and filling in for the Hotel General Manager as needed. Just one more step on the Career Ladder to Hotel General Manager!

To continue to up the ladder...

question 1 of 2

True or False

David mentioned knowing a second language could possibly increase your salary?

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True

False

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Sales & Catering Manager

As Catering Sales Manager you can now use your kitchen skills and knowledge you've learned in your ProStart Culinary Arts class. Catering Sales Managers combine their professionalism and talents in business with knowledge of the food and beverage industry to build a happy customer base and to oversee their events. In catering, no two customers are the same and each event is different. This provides an ever-changing work environment that will prepare you to climb the Hotel General Manager Career Ladder.

To continue to up the ladder...

question 1 of 2

Multiple Choice

What did Taylor think was cool about his job?

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Every day is the same	Use facebook at work
He's the face of the hotel	He doesn't work weekends

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Front Desk Representative

The career ladder to becoming a Hotel General Manager can vary widely but 9 times out of 10 it all starts as a Front Desk Representative. Customer service and professionalism play a major role in this position. Operational duties include accommodating patrons with reservation and registration, issuing room keys; guest account records keeping and presenting statements and collecting payments.

To continue to up the ladder...

question 1 of 2

True or False

Working with people is an example of something that excites Kate about the Hospitality Industry.

Select your answer by clicking the appropriate checkbox

True

False

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Education & Internships

The ProStart classroom is an excellent opportunity to explore careers in the hospitality and tourism industry. Some students may want to pursue a career in the lodging/hotel industry focusing more on customer service and guest satisfaction and others may pursue the food and beverage side of the industry. Let's explore the career path for a Hotel General Manager. Watch Kate as she tells you about her high school experiences and how it helped her get internships and valuable industry experience.

To continue to up the ladder...

His co-workers and guests	Discounted hotel rooms
The food	His own parking spot

Working with clients	Learning about different cultures
Work hours	All Answers

Maintenance	Catering and Sales
General Manager	Housekeeping

High School	After College
Middle School	Last Summer

Hotel General Manager

question 1 of 2

True or False

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question 2 of 2

Multiple Choice

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Assistant General Manager

question 1 of 2

True or False

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question 2 of 2

Multiple Choice

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Sales & Catering Manager

question 1 of 2

Multiple Choice

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question 2 of 2

Multiple Choice

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Front Desk Representative

question 1 of 2

True or False

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question 2 of 2

Multiple Choice

Select your answer by clicking the appropriate checkbox

Education & Internships